Refund Policy
- Online return/cancellation may be extended to the user, when the transaction is incomplete, in the sense that the User package is not renewed, but payment has been generated.
- Once the order gets cancelled, amount will be refunded to the customer based on the payment mode chosen by the customer at the time of placing the order. Credit/Debit Card/Net Banking/Wallets – 2-7 business days.
- If transaction is done by through NEFT and Cheque then customer need to share below mentioned details at our email support@multireach.net registered e-mail id.
1. Account number
2. Account Holder name
3. IFSC Code
After receiving the required information, refund will be processed in 2-7 business days and same will reflect in customer account.
Return Policy
Guidelines for Returns & Replacement:
- Product is damaged/defective.
- Differ from the description from website.
- Wrong item delivered /Wrong Quantity.
- Missing parts/accessories.
Return Eligibility
- In case, if customer received a damaged product, it must be reported to us within 48 hours of delivery.
- If the product is delivered defective or damaged, in that case customer needs to inform us through Email support@multireach.net or Call us at Helpline Number 8069554100 within 48 hours from the time of delivery.
- Products should be unused. Invoice should be available. All items must be returned in their original condition, with price tags intact, user manual, warranty cards, original accessories and in the original manufacturer’s box/packaging as delivered to you.
- Products marked as “non-returnable” on the product detail page cannot be returned.